The feature levels should now be back.ħ) to confirm this click the start button or press the Windows key, type "dxdiag" and press Enter Arc Control will show an API error.ĥ) right click the GPU again and select "activate device"Ħ) the screen will go black again and then return, as the regular Arc driver is loaded again. It will likely also work with integrated Xe GPUs.ġ) If the error occurs open the Windows device managerĢ) find your Intel Arc GPU (listed unter graphic cards)ģ) right click and select "deactivate device" + confirmĤ) the screen will go black for a moment and then return, as your system switches to the Microsoft Basic Display Adapter driver. I can verify this method for Windows 11, but it should also work in Windows 10 and for all Intel Arc dedicated GPUs (A380, A750, A770). Also reinstalling the same GPU driver only sometimes does the trick.īut I discovered, that there is a simple workaround that is also reliable. Unfortunately, simply resetting the GPU driver via Win+Ctrl+Shift+B usually does not work. Usually this error is mitigated by rebooting the system, but that takes a bit of time and can also interrupt work. The result is that DirectX dependent games and apps will not run, giving error messages like "couldn't initialize GPU", "no DirectX compatible graphics device found" and the like. Not all versions of Windows can run the latest versions of DirectX.Some of us Arc owners are plagued by the problem, that the GPU driver will at some point "forget" its DirectX feature levels. If you have Windows 10, then you already have the latest version of DirectX installed. To get the latest version of DirectX for your version of Windows, use Windows Update. We recommend that you select Yes to help ensure that your drivers have been signed by a publisher that has verified their authenticity. The first time you use the DirectX Diagnostic Tool, you might be asked whether you want to check if your drivers are digitally signed. In the DirectX Diagnostic Tool, select the System tab, then check the DirectX version number under System Information. To check which version of DirectX is on your PC using the DirectX Diagnostic Tool, select the Start button and type dxdiag in the search box, then press Enter. If your PC doesn't have the right version of DirectX installed (the product box should tell you which one you need), your game might not work properly. DirectX is a suite of multimedia technologies required by many Windows games.
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